Eye On Alert is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, billing information.
  • Surveillance Data: Video footage from client-installed or monitored cameras.
  • Technical Information: IP address, browser type, device information, and cookies for website analytics.

2. How We Use Your Information

We use your information to:

  • Provide and improve our monitoring services
  • Respond to service inquiries and support requests
  • Process payments and billing
  • Analyze website traffic and user behavior
  • Comply with legal obligations

3. Video Footage & Surveillance Data

All video and audio data captured through our camera monitoring services is treated as confidential. Footage is stored securely and accessed only by authorized personnel for the purpose of monitoring, threat verification, or legal compliance.

We do not sell or share your surveillance data with third parties for marketing.

4. Data Security

We implement industry-standard security measures to protect your personal and surveillance data, including encryption, secure servers, and restricted access protocols.

5. Sharing of Information

We do not share your personal or surveillance information except in the following cases:

  • With law enforcement or emergency services when required
  • With trusted service providers (e.g., cloud storage partners) under strict confidentiality
  • To comply with applicable laws or legal processes

6. Your Rights

You have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Please contact us at [your contact email] for any privacy-related requests.

7. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Eye On Alert
[Your Business Address]
📧 Email: [your-email@example.com]
📞 Phone: [your phone number]